Don’t Take It Personally
How to Handle a Bad Review

If your business exists digitally in any form, odds are you will inevitably receive a bad review/s. It doesn’t necessarily mean your service/product sucks (though it could) but generally indicates a misalignment between your customer’s expectations and what was delivered. Essentially, your client wasn’t satisfied with the service they received compared to what they thought your business would provide. What do you do from here?



















